General Business Policy
1. Business Ethics
1.1 Conducting Business with Integrity and Honesty
• We continuously monitor changes in relevant laws and customer requirements.
• In the past 12 months, we have not faced any legal issues or lawsuits regarding our operations.
• We have established effective channels and processes for receiving complaints related to legal compliance.
1.2 Respecting Intellectual Property
• We have strict policies and procedures in place to respect intellectual property laws.
1.3 Data Protection
• We have strict controls over the disclosure of sensitive or confidential information.
1.4 Cybersecurity
• We have clear practices for protecting information, networks, and online systems in our business operations.
• We effectively manage cybersecurity issues.
1.5 Conflicts of Interest
• We have clear policies and practices to prevent conflicts of interest between the company and employees.
1.6 Anti-corruption
• We have clear measures in place to prevent corruption and bribery in all forms.
1.7 Fair Competition
• We have clear practices for conducting business fairly.
1.8 Financial Integrity and Disclosure
• We systematically verify the accuracy of disclosed information related to our business operations.
2. Quality and Standard of Products and Services
2.1 Production Quality Control
• We rigorously inspect products and services for quality, safety, and environmental friendliness before delivery.
• In the past 12 months, we have had no issues regarding product safety and quality.
2.2 Responsible Sourcing
• We effectively integrate sustainability issues into the selection and evaluation of suppliers.
3. Respecting Human Rights
3.1 Compliance with Human Rights Principles
• We have clear policies or practices to promote respect for human rights.
3.2 Freedom of Association and Collective Bargaining
• We maintain an open attitude towards employees’ rights to establish or join labor unions.
• We provide employees the right to negotiate according to legal procedures.
3.3 Land Rights
• We have a clear policy not to seize community land.
• We acquire land with community consent transparently.
4. Fair Treatment of Labor
4.1 Non-Discrimination and Equity
• We have written policies to prevent discrimination in hiring.
• We treat all employees equally and fairly.
4.2 Employment
D.2.1 Our company provides written employment contracts to all employees in a language they understand and pays at least the minimum wage as required by law.
D.2.2 Our company has practices regarding employee resignation as follows:
• There are policies and procedures for the required notice period for resignations.
• The company shall not deduct wages in cases where employees give proper notice.
4.3 Labor Protection
D.3.1 Our company has designated personnel to verify the age of all workers in the establishment.
D.3.2 Our company does not employ workers who are classified as child labor or below the legal minimum age.
D.3.3 Our company employs workers aged 15-18.
D.3.4 Our company allows employees aged 15-18 to work in types permitted by law.
D.3.5 Our company pays wages to workers aged 15-18 at rates specified by law.
D.3.6 Our company has practices that demonstrate protection and respect for the rights of migrant workers.
4.4 Forced Labor
4.4.1 Our company treats employees according to established conditions.
4.4.2 Our company is responsible for paying fees to labor suppliers.
4.4.3 Our company prevents harassment or abuse.
4.5 Compensation and Benefits
4.5.1 Our company pays wages on time as specified.
4.5.2 Our company pays wages for work done on public holidays.
4.5.3 Our company sets working hours in compliance with legal requirements.
4.5.4 Our company records the working hours and holidays of employees.
5. Safety, Occupational Health, and Workplace Environment
5.1 Our company operates in compliance with safety and occupational health laws.
5.2 Our company provides basic safety and occupational health training.
5.3 Our company has designated personnel to oversee compliance with laws.
5.4 Our company provides personal protective equipment.
5.5 Our company conducts regular safety training.
5.6 Our company has emergency response plans, including detection and firefighting equipment, as well as ready-to-use emergency exits.
5.7 Our company has systems to prevent, record, and report work-related injuries and illnesses.
5.8 Our company provides clean restrooms, clean and safe drinking water, and hygienic food preparation facilities.
5.9 Our company assesses machinery safety risks and installs appropriate protective guarding.
6. Environmental Compliance
6.1 Environmental Management
Our company has established and continuously developed an environmental management system to minimize impacts on communities and natural resources.
6.2 Energy and Emissions Reduction
Our company has systematically implemented monitoring and reduction of energy consumption, greenhouse gas emissions, and waste from production processes.
6.3 Pollution and Hazardous Materials Control
Our company has obtained all necessary environmental permits, and hazardous chemicals are labeled and stored safely according to standards.
6.4 Water Management
Our company manages water consumption efficiently and treats wastewater before discharging it into the environment.
6.5 Eco-friendly Product Design
Our company promotes eco-friendly product design throughout the product life cycle and supports biodiversity conservation.
7.Social And Community Compliance
7.1 Community Relations
Our company has built good relationships with local communities through open and honest communication, as well as participation in community development activities.
7.2 Global Challenges Engagement
Our company has collaborated to address global challenges, such as climate change, poverty, energy scarcity, and health issues, in alignment with the NANAPAN Group guidelines.
8.Management Framework For Effectiveness
8.1 Company Policy and Commitment
Our company has established and published written social and environmental responsibility policies.
8.2 Management Accountability
Our company has assigned high-level executives to oversee CSR and regularly reviews the management system.
8.3 Risk Assessment and Management
Our company systematically identifies and controls legal, environmental, and labor risks.
8.4 Improvement Objectives and Training
Our company has set CSR improvement targets and regularly organizes training programs for managers and employees at all levels.
8.5 Audit & Supply Chain Engagement
Our company conducts periodic internal and external audits and continuously communicates CSR requirements to suppliers across the supply chain.